Shop Frequently Asked Questions
What methods of payment do you accept?
We accept payments electronically, using a credit or debit card through Stripe.
How secure is the store?
PayPal automatically encrypts your confidential information in transit, from your computer to ours, using the Secure Sockets Layer protocol (SSL) with and encryption key length of 128 bits, and Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification.
Which countries do you ship to?
Currently only the United Kingdom, but we're working on rolling it out worldwide
What are your typical shipping times?
Once an order is received, prints usually ship within 4 to 5 working days, often sooner.
Packaging and postage information
We take great care in packaging our prints. They are carefully rolled in tissue paper, and packed securely in cardboard postage tops.
What happens if the print arrives damaged?
In the unlikely event that your print arrives damaged, we ask that you contact us as soon as possible firstname.lastname@example.org. We require that the print is returned to us, and upon receipt and inspection, we issue a replacement asap.
What exactly is a limited edition print?
It is a print of which only a specific number are made. After the edition has sold out, no further prints of that work will be made. An edition is usually dictated by print dimension, so there could be for example, 3 editions of an image, where each edition is of a specific print dimension.
Please email us at email@example.com if you have any other questions, and we'll be happy to help!